Friday, November 29, 2013

The Music Box: or how to go from Drama to Farce

and Bear stays calm and composed ...always
 
This week has been filled with spinning , spinning and a little bit of dyeing, but for the most part dealing with the never ending comedy of the broken Samsung fridge..yes people, it is still not over !

I have posted updates on my facebook page, but I know that there are some that are not part of the facebook community , so for those of you , here is the follow up of my fridge drama turned into an absolute farce that in the 1930s would be  perfect for Laurel and Hardy. They were probably more adept in taking a piano up a million steps , than Samsung dealing with a broken fridge under warranty. Since I dismally failed to record the events on film, I give you the Laurel and Hardy short film that won them an Oscar in 1932…



To recap the order of events in case you haven’t followed the installments , that are now seriously competing with the amount of shows Neighbours have been doing on Australian TV, here is a synopsis: My fridge broke beginning of September, after finally getting through to their customer (non) service call centres, they sent out 2 tecs  not to repair apparently but to assess, the compressor needed changing, so….3 weeks later they sent a tec to replace the motherboard  (??) apparently a compressor was not available…after which ofcourse the thing still did not work….i called and called and called…and emailed…and finally after me demanding a refund and compensation for spoilt goods, they sent me a document to sign and give them my bank details…the doc stated in small print that I was responsible for packing the unit up and for any damages that may occur in transport…since that was unacceptable I changed that in the small print, signed it and waited…waited..waited..waited..until a courier called saying my fridge was to be picked up …
 
I still had not received anything..so I said no , not until they pay me the refund, compensation oh and btw, about $700 in overdue fees..after which I got a call back almost instantly saying , they now wouldn’t pay me a thing…
 
they did transfer me the refund and compensation (no late fees..lol) that same day…I was in my right and they were …well….stupid not to have read the agreed upon document….
 
the unit was still in my kitchen ..waiting waiting waiting…until out of the blue I get a call from a courier who is just 30minutes away from my house to pick it up..a shame coz I wasn’t home! Coz nobody told me!? ,
 
second try a week later…..one tiny courier guy comes unannounced again…hauls it onto its trolly into the studio and just in front of the exit door huffs and puffs saying “:I cant do this, I have to put it back”…..another week goes by…..
 
Finally got a message that Samsung Service centre were going to pick it up last Tuesday..well, at least that is what they told me..waited a whole day!…two tecs show up (Laurel and Hardy…) saying they were only there to dismantle the doors and take the unit outside….with a lot of huffing and puffing they did.
I asked them several times “best to re assemble the doors so nothing gets lost in transit …” . …. “No! they replied. We talked to the office and its okay like this”...and off they went.
 
I let them sign a document that the unit was pristine inside and out, took photos and emailed my contact stating they had left in my carport disassembled. “not to worry a courier will pick it up tomorrow”….
I get a call from a courier in NSW saying it will be picked up Thursday…..
 
On Wednesday my new WESTINGHOUSE fridge gets delivered by Richard from Crawleys transport working for the Good Guys and all by himself manoeuvres the huge thing into my kitchen…with a smile and in no time at all, installs it and all is good..Richard was amazing ! I even took a photo …need a strong guy to transport a huge thing? Call Richard !
 
My super duper Westingouse fridge/freezer
 
Anyway, that was Wednesday…all good! The new fridge is purring way and works! It freezes and cools and is awesome. Thank you Westinghouse….
 
In the meantime the other unit sadly sits in the carport waiting,  in seperate parts, for pick up…Thursday morning…..nothing happens..
In the meantime I am home waiting and waiting. Nothing..so I write an email saying if the thing is not picked up that day, I will charge them rent, costs and loss of income…
About 15 minutes later I get a reply back and this is where I fell on the floor gasping for breath and laughing my head off….
 
“At this stage, Samsung booked for some technician to come and re-assemble the unit as our regional carrier will not collect a stock in a fragmented state. I will chase Samsung as to when this re-assembly was scheduled”
 
OMG …LOL…WTF…PSML….Im not holding my breath…lol…In the meantime the poor thing is exposed to the weather and wild life (a local wombat or a possum family may find it an interesting modern abode and move in)….
 
I will keep you posted what happens…it may take until 2015 until “Samsmurf” will pick it up..who knows…. I may never hear from them again….the rent will go up in 2014…….lol

This week I offer you some special Bunny Bison bliss tops, pure angora bunny tops and new handspun angora yarn ! and ..yes..it is that time of year again….sign ups for the IxCHeL clubs are open!!!!

Please don't hesitate to contact me at any time if you have any questions okay? Always happy to enable. All my contact details are to be found at the end of this weeks blog entry. Have fun !!!

Bunny Bison Bliss Tops
50grams + AU$17
A wonderfully gorgeous blend of Bison, baby camel, cashmere, angora bunny, 17 micron merino and a bit of tencel for a pearly accent
it almost spins itself!
 

Bear Sky

Zen

Rainbow

Natural

Narnia

Fern Forest

Dream State

Autumn harvest


Pure Angora Bunny Tops
50grams + AU$18
hand combed and pulled into tops so only the long fibres are in there and an absolute heaven to spin !
Super soft !

Natural white from our English Angora bunnies


Pure Angora Bunny hand spun yarn
50grams + AU$25
hand spun and dyed
The halo is amazing after you knit it up . Just a super amazingly soft and delicious yarn !! Spun as a 4 ply but see it as an 8 ply because it is so fuzzy wuzzy ! it has appr 100- 110 meters per 50 grams. 

Order a skein of Angora and you get a very special bunny gift in your parcel !


Dusk

Lava (this skein has silk in it as well !)

Zombies and Mermaids

Wood Fire

Witches hat

Mirage

Stainless Steel

IxCHeL Club sign ups for 2014 are Open !!

The IxCHeL clubs sign ups are now open!! for the fibre, yarn, mini skein and batt clubs for January, february and March 2014!!

 IxCHeL Fibre Club January, february and March 2014

The subscription is for a period of three months and you will receive one special hand dyed top/roving per month to the value of AU$22 , and as all of you past members know you get tops that are usually around $24 ! so it is a great deal!
All the tops will be hand dyed and will be especially made for the members of Ixchel Fibre Club ! Price to join the Ixchel Fibre Club #19 and receive your special hand dyed top :)) for three months (January, february and March 2014) is AU$66 + postage (parcel post or airmail). AND there are good value double serves available !!!
 
For Australia : single serve $66+$25 postage (parcel post), double serve $120+$25
For USA + Canada: single serve AU$66+AU$49 (Airmail) double serve AU$120+AU$49
For UK,Europe, rest of the world: Single serve AU$66+AU$58 (airmail) Double serve AU$120+AU$58
For Asia: Single serve AU$66+AU$42 (airmail) Double serve AU$120+AU$42
If you want to receive a fibre surprise every month then join the IXCHEL FIBRE CLUB #19 now. Numbers are strictly limited ! Deadline for signing up for fibre club #19 is January 8th! And the first instalment is going to be shipped out end of January. Payment via direct deposit or credit card or paypal. Just PM or email me your details
 

The IxCHeL Sock Yarn Club January, february and March 2014

Every month for three months (January, february and March 2014) you will receive: enough hand dyed luscious yummy yarn to make a pair of socks or a lush shawl or scarf ofcourse! (the hand dyed yarn will be exclusive for the Ixchelbunny SOCK-IT-TO-ME Yarn CLUB and will range from a sockweight yarn or a 3ply or a 4 ply); Every month a new sock pattern, tips and instructions ! Now is that GOOD or is that GOOD ??!
I will even offer a double serve for those of you who like their socks extra long
 
For Australia : single serve $78+$25 postage (parcel post) double serve $130 (= one skein FREE!!!) +$25
For USA + Canada: single serve AU$78+AU$49 (Airmail) double serve $130 (= one skein FREE!!!) +AU$49
For UK,Europe, rest of the world: Single serve AU$78+AU$58 (airmail) Double serve $130 (= one skein FREE!!!) +AU$58
For Asia: Single serve AU$78+AU$42 (airmail) Double serve $130 (= one skein FREE!!!) +AU$42
 
Numbers are strictly limited ! Deadline for signing up for the Ixchelbunny SOCK-IT-TO-ME Yarn CLUB! is January 8th.
Payment via direct deposit or credit card or paypal . Just PM or email me your details 
  By the way: you don’t HAVE to knit socks if you don’t want to.. the hand dyed yarn is amazingly nice for scarves, cowls, beanies and even tops ! Anything goes .
 

IxCHeL Mini skein Club January, february and March 2014

Every month I will be offering a monthly exclusive IxCHeL mini skein selection for Club members. In that monthly selection there are 12 hand dyed miniskeins that are hand dyed and or even hand spun and awesome to add to your mini skein projects.
Here are all the details for the sign ups for the IxCHeL Mini Skein Club:
For Australia : single serve $69+$25 postage (parcel post) double serve $130 (=even a better deal!) +$25
For USA + Canada: single serve AU$69+AU$49 (Airmail) double serve $130 (even a better deal!) +AU$49
For UK,Europe, rest of the world: Single serve AU$69+AU$58 (airmail) Double serve $130 (even a better deal!)+AU$58
For Asia: Single serve AU$69+AU$42 (airmail) Double serve $130 (even a better deal!)+AU$42
 
Numbers are strictly limited ! Deadline for signing up for the IxCHeL Mini Skein Club is January 8th. The first Club mini skeins will be sent out end of January. Payment via direct deposit or credit card or paypal. Just PM or email me your details
 

IxCHeL Funky Bunny Batt Club January, february and March 2014

Here are all the details and just pm me when you have any questions or want to be part of the funky bunny batt club Movement ;-) Welcome to the blingy dark side ;-D
The subscription is for a period of three months and you will receive one special hand dyed funky bunny batt per month to the value of AU$32 or more .
The batts will range in weight from 100grams to 150grams with luxury fibres like camel , angora, cashmere, silk, yak, llama even wolf and bison! All the batts will be hand dyed and will be especially made for the members of Ixchel funky bunny Club ! Every month you will receive a HUGE luxury funky bunny batt !
Sign up now and you will receive an Ixchel Hand dyed , super luxurious funky bunny batt for January, february and March 2014!
Price to join the Ixchel Funky bunny for three months is :
For Australia : $96+$25 postage (parcel post)
For USA + Canada: AU$96+AU$49 (Airmail)
For UK,Europe, rest of the world: AU$96+AU$58 (airmail)
For Asia: AU$96+AU$42 (airmail)
If you want to receive a fibre surprise every month then join the IXCHEL FUNKY BUNNY Batt CLUB now. Numbers are strictly limited ! Deadline for signing up for the funky bunny batt club January 8th and the first installment is going to be shipped out end of January 2014 :) Payment via direct deposit or credit card or paypal. Just PM or email me

Wicked Threads Embroidery
Fun Embroidery patch to dress up any bottle and make it into your own Witches Brew!
AU$18






IxCHeL GIFT VOUCHERS !

Want to give somebody something special and still let them pick out their fav colour or fibre blend? Well, search no more: I offer an IxCHeL gift voucher package that is so hard to resist you even want to buy one for yourself ..lol Here’s the deal:

AU$25 Personalised giftvoucher Pack

Comes with a personalised gift voucher and free post for the receivers first order in Australia and a $8 discount on shipping for the rest of the world!
 

AU$50 Personalised giftvoucher Pack

 
Comes with a personalised giftvoucher, free post for the receivers first order in Australia and a $8 discount on shipping for the rest of the world! ! and a cute badge a bunny photo and last but not least some amazing fluffy stuff in a gift pack
 

AU$100 Personalised giftvoucher Pack

 
Comes with a personalised Christmas giftvoucher, free post for the receivers first order in Australia and a $8 discount on shipping for the rest of the world! ! a badge, and last but not least some amazing fluffy stuff and yarn in a gift pack! Just let me know what giftvoucher pack you would like to gift to a friend or hey, you can even gift it to yourself ! And I will send you all the details.  


Badges!
Happy funny Badges to attach to just about anything: your craft bags, clothes, the perfect little gifts ! 
1 badge AU$2
Buy 10 for AU$18
20 badges for AU$35
30 badges for AU$49

every badge has a nr so when ordering just mention the nr of the badge and how many you would like..easy!


newest additions : badge nrs 84-90

Badges 1-20

Badges 21-40

Badges 41-59


Badges 60-83

How To Order:

1. You can email me on ixchel at rabbit dot com dot au or ixchelbunny at yahoo dot com dot au
2. message me on facebook or ravelry where I am Ixchelbunny.

I will email you right back with all your order details and payment methods.

Any questions? Any custom orders for yarn or dyeing fibre? Please don’t hesitate to ask! Always happy to enable.
 
Thank you so much for your help and support !
 
 RABBIT ON !
((hugs))
Charly

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